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Your safety and the safety of our engineers is of the highest importance to us, and we are monitoring the Coronavirus (COVID-19) situation daily. If you contact us for a service or a repair, we will ask you if you or your household members have remained safe and well. We will also check that any members of your household have not been confirmed to have contracted Coronavirus (COVID-19) or any members of your household are self-isolating as per UK Government guidelines. Unfortunately, we cannot attend households that are affected by Coronavirus (COVID-19) other than in the most extreme of circumstances to life or property. Please contact us for more information and guidance.